An up-date on my problems with Virgin Media.
I finally got through to Customer Services to register my complaints this morning. A pleasant chap typed away as I dictated. He then informed me that there was really no point in me doing this as no-one would read this complaint. Eh? “There’s no need to read it. At least we have a record of the complaint.”
What utter nonsense. And this is a company that states on its pre-recorded phone loop that it is the most popular portal in the UK. W
Er, why?
My Virgin friend then declared that to have a complaint actioned I would have to write to head office. Which I am now doing.
Expect a new email address for me shortly.
A very modern dilemma: Why do we use up so much energy trying to use things that save us energy?